Product & Customer Success Alignment

$120.00

This course is part of the #FightCovid initiative. Emma Hill, lead trainer at Product-Led Growth Hub Academy analyzes how Product and Customer Success teams. can gather feedback & turn it into actionable insights that will increase adoption and customers LTV. You can dive more into the training session’s elements below. The session is eligible for a PLG certification of completion.

Product & Customer Success Alignment | Session Overview

Emma Hill, lead trainer at Product-Led Growth Hub Academy analyzes how Product and Customer Success teams. can gather feedback & turn it into actionable insights that will increase adoption and customers LTV. The session’s agenda entails:

  • Commonalities between Product & Customer Success teams
  • How to align Product & Customer Success teams around feedback
  • Tools for collecting feedback
  • Defining your feedback process (plus Product Led Org examples!)
  • Making feedback actionable for Product teams
Become PLG Certified

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