Tech Touch Onboarding with Gainsight PX

$120.00

This course was first featured on the PLG Bootcamp and sponsored by Product-Led Growth Hub and GainsightHarshita Banka, Technical Success Manager Enterprise at Gainsight PX delivered a hands-on session on Tech-Touch onboarding and how it can allow organizations leverage their PLG levers. You can dive more into the training session’s elements below. The session is eligible for a PLG certification of completion.

Tech-Touch Onboarding | Session Overview

In Saas, since barriers to canceling subscriptions are virtually nonexistent, there is a strong need for successful onboarding as users can churn at any time and sign up for a competitor’s product in just a few clicks. Every time a user is in your product, it is your opportunity to speak to them. Harshita Banka, Technical SCM Enterprise at Gainsight PX delivered a hands-on Tech-Touch onboarding session on how to:

  • Scale your customer onboarding in a data-driven fashion
  • Deploy the right messaging at the right time
  • Provide white-glove service and a personalized product experience
  • Help customers achieve their outcomes with your Product
Become PLG Certified

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