Building Product-Led Sales & CS teams for SaaS

Building Product-Led Sales & CS Teams for SaaS

Session’s Overview

In this session by PLG Disrupt, David Apple, the first Customer Success & Sales hire at both Notion and Typeform, will be sharing his learnings about how to build Sales and CS teams for Product-Led Organizations.

Session’s Key Takeaways:

The importance of focus
Learning about your customers
Engaging with your customers
Closing the feedback loop
The people side of things

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About the Speaker

David Apple

Head of Customer Success, Notion

David has had the privilege of running the Customer Success & Sales functions for two product-led hyper-growth start-ups: Notion and Typeform. In both cases he was the first hire in the Sales & Customer Success team and amongst the first 15 employees.

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Building Product-Led Sales & CS Teams for SaaS