Product-Led Growth expert , onboarding strategist and founder of Product-Led Growth Hub, World's 1st PLG academy, focused on evangelizing PLG across the SaaS industry and helping organizations implement and scale their GTM and business strategies.

Expertise: PLG Go-To-Market, Business & User Onboarding Strategy
Experience: Founder ReinventGrowth | Founding Member & Director of Training Programs PLG Hub. Previously: Moosend, Interworks, L'Oreal, Tempo OMD

Emma is Customer Success Manager at ProdPad and loves talking with different organizations about their approach to product management. Previously, she managed education projects at The University of Warwick, including a large scale capacity-building project with a university in Kazakhstan. While in this role, she loved the way technology could enhance learning experiences, and so transitioned into technology products, initially as a Project Manager, then becoming the first Product Manager in the business, implementing product processes.

Expertise: Customer Success, Product Strategy
Experience: Customer Success Manager Prodpad
Previously: HT2 Labs, University of Warwick

Ioannis is a Sr. Product Manager at e-satisfaction, currently occupied on Customer Satisfaction and Marketing Automations. Ioannis holds a MSc in Computer Science and working experience in web development. His extensive experience with products in the UK, Germany, and Greece ignited the interest of product-oriented research & experimentation, combining Agile, Scrum & Product-Led Growth as the processes of building products customers love.

Expertise: Product Management, Software Engineering
Experience: Sr. Product Manager at E-Satisfaction.
Previously: Evertracker GmbH, Drovio Limited, MLS Multimedia

George started his professional career as a Software Engineer at Morgan Stanley, London while upon his return to Greece he joined Minetta Insurances where he got the role of CTO, leading the firm's technical restructure. His next adventure found him at Signal Ocean as a Dev Lead and Product Manager dealing with Deep Learning and Microservices oriented projects. His latest destination is GlobalWebIndex, serving as a Software Engineering manager trying to create products customers love.

Expertise: Product Management, Software Engineering
Experience: Engineering Manager at Globalwebindex.
Previously: Signal Ocean,
Minettas Insurances, Morgan Stanley

Harshita Banka is a Technical Customer Success Manager for the Gainsight PX platform and manages its largest customers including Adobe, Splunk, and Autodesk. With past stints at Facebook and at Ernst & Young, she has always been passionate about elevating the customer experience with innovative products and data. She continues to apply her breadth and depth of experiences helping SaaS companies drive up their product adoption by enabling personalized user experiences. When not working, she is working the crowd as a DJ and a Zumba instructor!

A serial entrepreneur. Co-author of Mastering product experience in Saas. CPO and co-founder of Aptrinsic (Gainsight PX) a leading Product-growth platform. Previously
GVP at Marketo leading the global engineering team. CEO and co-founder of Insightera, real-time targeting and personalization platform powered by machine learning (acquired by Marketo).

Yariv Zur heads up Product at Anodot – An innovative start-up leading the market in business monitoring based on Anomaly detection. Yariv is a product and Technology executive, passionate about solving old problems with new technology. His focus is on Cloud, SaaS, Enterprise and UX. Some of his past roles include being a VP Product at SAP and Member of the SAP Labs Israel Leadership team. Leading product management & Strategy for Digital Experience / Digital Workplace on the SAP Cloud Platform. An SAP Mentor Alumni & Technology Ambassador, A veteran speaker at conferences and startup advisor.

Utkarsh works at the intersection of the Sales, Marketing and Product team at VWO. He and his team are instrumental in driving growth initiatives. Apart from marketing, Utkarsh loves to challenge himself with long-distance runs and has a knack for all things SaaS. He leads customer marketing at VWO.

Currently acting as the Head of Customer Success at Filestage, Anne is an experienced Customer Success professional that loves to apply her solid American Midwestern values to increase trials to conversions, foster customer engagement, and decrease overall churn. Her specialization is in retention and upselling. Furthermore, she is a big picture strategist who uses PLG practices and data to optimize the path of a company.

Giannis holds an MSc in Computer Engineering and Informatics and is an experienced Technical Support Director with a demonstrated history in the Digital Advertising industry and a proven track record of more than 5 years in leading Digital Ad operations and Technical Support Departments within Project Agora, TDG Group.
In his current role, Giannis’ main focus is building a strong and scalable Support Department using high-end sophisticated tools and processes while at the same time respecting Clients’ experience and PA’s imperative for premium Quality of Service.

Aazar Ali Shad is the VP of Growth at Userpilot, and has more than 7 years of SaaS Experience. He is currently helping 500+ SaaS companies improve user onboarding, feature engagement, and increase product adoption.

Ashvin has over 15+ years of leadership roles in marketing, customer success and business development positions across multiple industries including Software-as-a-Service (SaaS), hardware/infrastructure, software, payments, management consulting, and publishing. Currently, he acts as the Chief Customer Officer at Gainsight and is responsible for all post-sales functions, including a global team of more than 150 team members across customer success management, professional services, and support.

Andy is a marketer, founder, speaker, and mentor with over 10 years of experience in Saas, Digital Transformation, and Growth. Over the past years, Andy has been working directly (as a founder or head of marketing) and indirectly (as a mentor or consultant) with over 200 companies in North America and Europe and he's now in charge of marketing operations at ExB Group, the AI/ML-driven natural language processing platform that provides cognitive process automation for insurers. Andy's focus in digitalization is HX (Human Experience) making sure that companies invest resources in creating a great employee experience to support successful change management processes that lead to an enhanced customer experience

Ilias Vartholomaios is the CEO and co-founder of Owiwi, a game-based, talent assessment platform that measures Soft Skills in prospective existing employees and helps recruiters identify strengths and areas of improvement through an engaging and fun experience.

Sujan Patel is the founder of Mailshake, a sales engagement software used by 20,000 sales and marketing professionals. He also owns 8 other SaaS companies under Ramp Ventures. Sujan has over 15 years of marketing experience and has led the digital marketing strategy for companies like Salesforce, Mint, Cafepress and many other Fortune 500 caliber companies.

James is the Director of Growth and Operations at Respondent, the leading remote research recruiting platform. Prior to joining Respondent, James co-founded a two-sided health marketplace and held leadership roles in sales and data at companies including Hello Vera and FactSet.

Tasos Pagakis is the Lead Consultant of BMB Borrow My Brain Consulting. As Marketing, Brand & Storytelling experts the team is on a mission to shepherd Brands in Economy 4.0 and how they position, look, 'talk' and behave off-and-online.

Ertugrul is the Associate Product Manager of UserGuiding, a code-free product walkthrough software that 2000+ companies trust in their user onboarding

Alican Bektas is the Product Manager of UserGuiding, a code-free product walkthrough software that 2000+ companies trust in their user onboarding.

Currently acting as CTO & Founder of Syncari, Neelesh is loves building products customers love and especially those hiding a challenge within their value proposition. Heavily experienced in many things big data Neelesh is also interested in functional languages and a bit of programming language theory.