David Andrade

Managing individual contributors is an entirely different task from managing managers. As a senior leader, suddenly, your role is to work on the system rather than in the system, and you need to set up the structures that allow you to effectively lead your teams and craft fair progression and development pathways. This high-level management requires a drastic change in skillset and a shift of mindset, and this session will help you successfully structure and develop your teams and manage other managers.

This interactive session will give you frameworks to help you:
1. Effectively calibrate performance in your organization
2. Define success for your reports and set realistic growth targets
3.Support your managers as they transition to leadership.

We're set to explore the complexities of leading a global technology team, discussing challenges and victories in managing across time zones, which can foster collaboration and innovation. Our talk will cover how a global tech team interacts with different business sectors, each with unique demands, making leadership both challenging and fulfilling.

We'll go beyond theory, offering tangible tips for leaders to drive customer satisfaction—a key indicator of success in tech. We’ll also look at how to encourage team growth and learning, creating a culture where every member, from new recruits to executives, contributes to continuous improvement.