In this session, Christine Itwaru, Head of Product Operations at Pendo will explain why Product Ops is a critical investment for any product-led strategy. Product-led organizations view their product as not only what the company sells, but also as a vehicle for lead acquisition and pipeline creation, onboarding, education and support. That means a broader mandate for Product the team must rethink how they build and release software to accelerate adoption and ensure customer success.
Session’s Key Takeaways:
- Why product-led growth requires a new role on the product team
- How Product Ops can help you align internal and external stakeholders
- How to create a center of operational excellence for product management
