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AMA with Ashvin Vaidyanathan:
Fighting Churn During the Covid Crisis

On-Demand Session

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Session Overview

This session is part of the #FightCovid initiative. Despina Exadaktylou, Founding Member and Lead Trainer of PLG Hub sat down with Ashvin Vaidyanathan, Chief Customer Officer at Gainsight to discuss how organizations can fight churn and do more with less during the Covid crisis, along with the role of Customer Success in the equation.

About The Speaker

Ashvin currently acts as the Chief Customer Officer at Gainsight and is responsible for all post-sales functions, including a global team of more than 150 team members across customer success management, professional services, and support. 


Ashvin Vaidyanathan

Chief Customer Officer, at Gainsight

Get 40+ Hours Of PLG On-Demand

Why Customer Adoption Should Be Everyone's KPI
The Voice Of The Customer: Product & CS Alignment
How to Incorporate Tech-Touch to Scale Outcome-Driven Customer Success
Driving Product Innovation Through Customer Insights
The Ultimate Product-Led Growth Strategy
Product Driven Digital Transformation

Tons Of ❤️ From Global Product & CX Leaders

“The Product-Led Growth Hub has been a wealth of content and thought-leadership for everything PLG-related.  I enjoyed partnering with their team and am looking forward to being an active member of their community going forward.”

David Apple, Head of Customer Success at Notion

“Product-Led Growth Hub offers great resources for anyone looking to either make the product-led transition or get into product-focused roles by expanding their existing skill-set. Its value prop. and content is heavily focused on product growth, retention, and user experience – you could almost say it’s content heaven for Product & CX professionals!”

Parag Pathak, Product Marketing Lead at IBM

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AMA with Ashvin Vaidyanathan: Fighting Churn During The Covid Crisis