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How to Effectively Align with your Product Team

PLG Disrupt Conference On-Demand | Pro Membership

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Session Overview

The ability to establish and sustain product-market fit is at the core of accelerating a business’s growth. To do this, Customer Success plays a critical role in being the conduit to connecting Product Management with Customers to ensure ongoing alignment.

In this session by PLG Disrupt, Sydney Strader Head of Customer Success at Catalyst will focus on how placing Customer Success at the center of your organization optimizes for Product Management to keep a realistic perspective and consistent pulse on your Customers. With the right visibility, rest assured your Product team has the potential to build a highly valuable product that will in turn drive customer retention and growth.

About The Speaker

Sydney Strader leads Customer Success at Catalyst.io. With 10 years of experience in the Customer Success field, Sydney is deeply passionate about building customer success teams who deliver memorable customer experiences that maximize business impact.


Sydney Strader

Head of Customer Success at Catalyst

Get 40+ Hours Of PLG On-Demand

Why Customer Adoption Should Be Everyone's KPI
The Voice Of The Customer: Product & CS Alignment
How to Incorporate Tech-Touch to Scale Outcome-Driven Customer Success
Driving Product Innovation Through Customer Insights
The Ultimate Product-Led Growth Strategy
Product Driven Digital Transformation

Tons Of ❤️ From Global Product & CX Leaders

“The Product-Led Growth Hub has been a wealth of content and thought-leadership for everything PLG-related.  I enjoyed partnering with their team and am looking forward to being an active member of their community going forward.”

David Apple, Head of Customer Success at Notion

“Product-Led Growth Hub offers great resources for anyone looking to either make the product-led transition or get into product-focused roles by expanding their existing skill-set. Its value prop. and content is heavily focused on product growth, retention, and user experience – you could almost say it’s content heaven for Product & CX professionals!”

Parag Pathak, Product Marketing Lead at IBM

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