Investing in conversational A.I. poses challenges, particularly regarding the data that need to be used. This session will discuss the difficulties faced in developing a chatbot, specifically using corporate circulars as the main data source at NBG. While these circulars contain information on company procedures, they lack the specific content needed to train a chatbot effectively.
To address this challenge, a major project was initiated: the development of a tool that can summarize, generate Q&As, and compose corporate circulars. The ultimate goal is to improve the quality of document production.