Philipp Kanape

This session will explore how Engel & Völkers is - a global real estate brokerage operating in 35 markets - face the challenges of modernizing a large, distributed organization by driving digital transformation across legacy platforms, while simultaneously introducing AI-powered tools to enhance customer satisfaction and organizational efficiency. Learnings will be shared from real-world experience in aligning global product strategy, navigating change management, and delivering measurable value at scale.

Dive into the complexities of updating legacy systems and discover strategies for a smooth transition to modern platforms. This session will equip attendees with an in-depth comprehension of the challenges associated with updating legacy systems and provide them with practical strategies to facilitate successful change. Specifically we will delve into:
1. Engel & Völkers Case Study: Analyze the company's transition from outdated to scalable systems, with a focus on their worldwide CRM overhaul and the insights gained.
2. Team Management in Digital Transformations: Discover effective leadership techniques and team management strategies during digital changes, along with essential practices for overcoming these obstacles.
3. Choosing Modernization Solutions: Discuss the selection of appropriate modernization approaches, taking into account standards and criteria essential for triumphant transformations.
4. Measuring Success Post-Transformation: Investigate methods for assessing and improving the impact of modernization efforts, ensuring ongoing enhancement through feedback and data analysis.