How to Unlock Business Potential with Conversational A.I.
In this talk, Konstantinos Kanistras, Head of Insights and Decision Science, Advisory Senior Manager at PWC, will explore the significant role of Conversational Artificial Intelligence in today's business landscape. Specifically, he will focus on how businesses are leveraging this technology to enhance customer interactions and maintain a competitive edge.
Businesses are constantly in search of innovative solutions to move beyond traditional rule-based bots and simple voice assistants like "Hey Siri." They are now embracing the new era of human-like AI implementations that offer numerous benefits such as operational efficiency, quality control, cost savings, lead generation, improved satisfaction, and enhanced customer experience and engagement.
The applications of Conversational AI span across various industries, from e-commerce giants to healthcare providers, financial institutions to customer service hubs. Its impact is widespread and far-reaching, revolutionizing the way businesses interact with their customers.
Join ut to discover how natural language processing and machine learning have paved the way for AI systems that understand and respond to human interactions in ways never imagined before.
Businesses are constantly in search of innovative solutions to move beyond traditional rule-based bots and simple voice assistants like "Hey Siri." They are now embracing the new era of human-like AI implementations that offer numerous benefits such as operational efficiency, quality control, cost savings, lead generation, improved satisfaction, and enhanced customer experience and engagement.
The applications of Conversational AI span across various industries, from e-commerce giants to healthcare providers, financial institutions to customer service hubs. Its impact is widespread and far-reaching, revolutionizing the way businesses interact with their customers.
Join ut to discover how natural language processing and machine learning have paved the way for AI systems that understand and respond to human interactions in ways never imagined before.
Speaker
Konstantinos Kanistras
Head of Insights and Decision Science, Advisory Senior Manager, PWC Greece
Connect with Konstantinos Kanistras on:
From the Same Track
November, 2
10:25 -
10:45 EEST
Quick Session
Learnings from Deploying Enterprise Open AI
In this talk Stijn Schuermans Head of Product at Satori Analytics, will discuss his experiences with implementing real-world Azure Open AI scenarios in the energy, financial services, and manufacturing sectors - based on data owned by enterprise businesses. Stijn will explain how by utilizing Open AI alongside proprietary data, enterprises can greatly enhance productivity. This can be achieved through various applications such as developing internal search assistants and chatbots, using language models for feature extraction, summarization, and documentation creation, as well as integrating it into process automation. During the talk, we will explore how to create tangible business value, going beyond the hype surrounding Open AI. Additionally, we will address common challenges faced by enterprises, including dealing with messy data, ensuring security, and protecting data privacy. Enterprises have already recognized the long-term significance of Open AI. Establishing a Centre of Excellence will be crucial for their competitive success.
Chat GPT & Conversational A.I.
Intermediate
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