Building Product-Led Sales & CS Teams for SaaS
PLG Disrupt Conference On-Demand | Pro Membership
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Session Overview
In this session by PLG Disrupt, David Apple, the first Customer Success & Sales hire at both Notion and Typeform, will be sharing his learnings about how to build Sales and CS teams for Product-Led Organizations.
Session’s Key Takeaways:
- The importance of focus
- Learning about your customers
- Engaging with your customers
- Closing the feedback loop
- The people side of things
About The Speaker
David has had the privilege of running the Customer Success & Sales functions for two product-led hyper-growth start-ups: Notion and Typeform. In both cases he was the first hire in the Sales & Customer Success team and amongst the first 15 employees.
David Apple
Head of Customer Success, Notion
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Tons Of ❤️ From Global Product & CX Leaders
“The Product-Led Growth Hub has been a wealth of content and thought-leadership for everything PLG-related. I enjoyed partnering with their team and am looking forward to being an active member of their community going forward.”
David Apple, Head of Customer Success at Notion
“Product-Led Growth Hub offers great resources for anyone looking to either make the product-led transition or get into product-focused roles by expanding their existing skill-set. Its value prop. and content is heavily focused on product growth, retention, and user experience – you could almost say it’s content heaven for Product & CX professionals!”
