PLG Disrupt Summit · Athens 2024

Agenda 2024 — Talks, Labs & Deep Dives

One day full of inspiring keynotes, panels and new connections at the premier summit for software product & engineering leaders.

May 30, 2024 · OTEAcademy — Athens, Greece
Thursday · May 30, 2024 09:30 – 18:30 EEST Stage · DISRUPT Summit
09:30–09:50EEST
Product Leadership

The Path To CPO

A comprehensive guide to the career trajectories of product managers — the skills and experience needed to ascend to product leadership. Covers strategic thinking, communication, stakeholder management and decision-making, plus the continuous learning and adaptability required to stay competitive and advance.

Mihalis Rikakis
Mihalis Rikakis
CEO, Dikaio.ai
Watch On Demand
09:50–10:10EEST
Product Strategy

Scaling Globally: Striking the Ideal Balance Between Expansion and Local Customization

A methodology for entering new markets from a product perspective — how to decide between hyper-localization and a scaled approach. Drawn from broad international-expansion expertise across more than 120 countries and territories with organizations like Uber Eats and Disney+.

Amber Clifford
Amber Clifford
Founder, Murai International Consulting (Ex-Disney+, Ex-Uber)
Watch On Demand
10:10–10:45EEST
Product & Engineering Alignment

Engineering & Product Strategy: A Common Roadmap to Enhanced ROI and User Experience

When engineering and product strategy integrate seamlessly, they forge a roadmap that lifts both ROI and user experience. This session explores how engineering excellence makes products reliable and scalable, how a cohesive strategy aligns technology with business objectives, and how that convergence accelerates time-to-market and reduces costs.

Vangelis Kalloudis
Vangelis Kalloudis
Sr. Product Manager, Kaizen Gaming
George Pagomenos
George Pagomenos
Technology Manager, Kaizen Gaming
Watch On Demand
10:45–11:05EEST
Team Management

Do Your Teams Deliver Software or Value?

In the dynamic world of SaaS, addressing software complexity is paramount — and the emphasis must shift from simply shipping software to generating genuine value. This session highlights user-centric development, agile methodologies and data-driven decision-making as essential for delivering substantial, enduring value to users.

George Nikolaropoulos
George Nikolaropoulos
CTO, Natech Banking Solutions
Watch On Demand
11:05–11:40EEST
Team Management

Managing in a Post-Agile World

The success rate of software projects has more than doubled since the Agile Manifesto 23 years ago — yet developers and managers are increasingly turning their backs on "Agile", and they're right: Agile is no longer agile. A look at what went wrong, and a discussion about reapplying the Manifesto's core values to reclaim agility for individuals, teams and organizations.

David Thomas
David Thomas
Author of The Pragmatic Programmer
Watch On Demand
11:15–12:00EEST
Product Strategy

Scaling with Purpose: Crafting a Resilient Product Strategy

In the whirlwind of growth, how do products scale with intention and clarity? This session anchors product strategy firmly in the company's overarching vision, turning it into clear, actionable goals and then into solutions that deliver tangible value — a discourse on resilient product strategies that resonate with purpose for meaningful growth.

Ilias Pappas
Ilias Pappas
Head of Product, Agroknow
Watch On Demand
11:30–12:15EEST
Product Metrics

How to Measure Your Product Success with KPI Trees

A workshop on using KPIs and KPI trees to measure product success. A KPI tree breaks down overall objectives into specific, measurable metrics — main objective as the trunk, key results as limbs, individual KPIs as branches — delivering clarity, focus, alignment and easier issue identification across teams.

Sofia Michili
Sofia Michili
Group Product Manager, Hotjar
Watch On Demand
12:00–14:00EEST
Artificial Intelligence · Workshop

Demystifying AI for Software Engineering

An in-depth workshop for engineers integrating machine learning into application development. Through interactive lectures and hands-on activities, attendees tackle data preprocessing, feature selection, model building and algorithm optimization, and explore deep-learning architectures like neural networks — leaving equipped to build ML models for their own applications.

Marion Nikoloudaki
Marion Nikoloudaki
Head of Data, Analytics, AI/ML, ITT Inc.
Watch On Demand
12:00–13:00EEST
Artificial Intelligence

Debugging Chronicles: Navigating S/W Challenges and the AI Revolution

Every engineer has stories of bug hunting and unravelling system failures. This session mines a selection of those tales for key ideas and hints for improvement, explores the impact of debugging and issue resolution on products, and glimpses the future of what AI advancements might offer.

Stavros Kontopoulos
Stavros Kontopoulos
Principal Software Engineer, Red Hat
Watch On Demand
12:10–12:50EEST
Team Management · Panel

Addressing the Elephant in the Room: A Blueprint to Achieve Product & Engineering Harmony

Digital transformation has accelerated with AI, demand for tech talent keeps rising, and products ship in bulk without always prioritizing customer experience. This fireside chat explores collaboration between product and technology teams — best practices for seamless interaction, shared understanding of priorities, and appreciating strategic direction and critical milestones for cohesive development.

Christos Pateritsas
Christos Pateritsas
Head of Software Development, XM
Alexandros Pappas
Alexandros Pappas
Chief Experience Officer, Novibet
Iasonas Antonopoulos
Iasonas Antonopoulos
Head of Vodafone Business Products & CEO, Vodafone Innovus
Watch On Demand
12:15–13:00EEST
User Experience

Evaluating User Experience in Observability: Metrics & Methodologies

Strategies for assessing the user experience of observability tools — essential UX metrics, research methodologies and instruments to baseline and benchmark new functionality over time. A user-centered approach spanning early incident detection through mitigation for a comprehensive evaluation of UX quality.

Sotiris Sotiropoulos
Sotiris Sotiropoulos
Principal UX Consultant & Co-Founder, Zanshin Labs
Watch On Demand
12:50–13:25EEST
Personal Development

Decision Making — The First 5000 Years

When everything feels important, a good decision-making process is the one tool that keeps you sane. Matthias traces the journey from a young founder reacting on a whim to a confident executive — and how to pull yourself out of reactive, stressful decision-making into decisions made with confidence and transparency.

Mathias Meyer
Mathias Meyer
Founding Partner & Executive Coach, The Intentional Organization
Watch On Demand
13:00–13:45EEST
Roadmapping · Workshop

Your Guide to Roadmapping: Unleash Customer-Facing Skills & Craft an Irresistible Product Roadmap

A workshop on building a customer-centric roadmap. Through interactive exercises and role-play, participants learn to comprehend customer needs, simplify technical information, address concerns and navigate objections with active listening and empathy — developing practical skills to promote a customer-focused strategy.

Despina Kitsou
Despina Kitsou
AI Product Manager (AIOps), Nokia
Watch On Demand
13:00–14:00EEST
S/W Architecture

Patterns of Legacy Displacement

Every organization, from six-month-old startups to 30-year giants, has legacy systems that hold the company's history but can block the shift to a modern digital business. Two decades of experience distilled into successful strategies for updating legacy systems, common mistakes to avoid, and real examples — including insights from work with Martin Fowler, James Lewis and Ian Cartwright.

Rob Horn
Rob Horn
Technical Principal Consultant, Thoughtworks
Watch On Demand
13:25–13:45EEST
PM Leadership

Act Like an Owner, Challenge Like a VC

Product management is full of methods — Lean Canvas, RICE, OKRs — but a shift toward valuing profitability over unchecked growth is changing the game. Fabrice shares how to transform tech solutions from cost centers into profit generators, with strategies and real-life examples for a business world that now demands judicious investment.

Fabrice des Mazery
Fabrice des Mazery
Ex-CPO, Tripadvisor
Watch On Demand
13:45–14:05EEST
Personal Development

Charting Your Course: Thriving in the PM Career Journey as a Company's State Evolves

A company's evolution can be drafted into four stages — Discovery, Growth, Maturity, Decline — each demanding different product-management skills. Drawing on experience across booming start-ups, product-led organizations and mentoring early-stage founders, Luca reflects on how product leaders can better shape their own role and their team in each phase.

Luca Criscuolo
Luca Criscuolo
Ex-Head of Regional Product Europe, eBay
Watch On Demand
14:00–17:00EEST
Artificial Intelligence · Lab

Retrieval-Augmented Generation for Talking with Your Private Data Using LLM

An introduction to the Retrieval-Augmented Generation (RAG) architecture — using an LLM's natural-language capabilities to query a private database without fine-tuning. In the lab, attendees design a RAG system in Python with LangChain, store private documents in a vector database (Elasticsearch), and ask questions in natural language via an LLM.

Enrico Zimuel
Enrico Zimuel
Tech Lead & Principal Software Engineer, Elastic
Watch On Demand
14:00–14:30EEST
Artificial Intelligence · Use Case

Leveraging AI for Strategic Innovation

AI is often just a buzzword — but it becomes a real advantage when strategy leads the way. This session covers what's needed to make AI work: clear goals, focus on business impact, solid foundations, measurement and the right expertise — and the mistakes to avoid, from chasing trends to ignoring the basics — with ethics kept firmly in view.

Konstantinos Papakonstantinou
Konstantinos Papakonstantinou
Head of AI, Kaizen Gaming
Watch On Demand
14:00–15:00EEST
S/W Development

Developer Portals: How to Implement Backstage to Boost Your Team Productivity

Beyond the well-known Software Catalog and Templates, Marcel explores Backstage as a full developer-portal framework. Drawing on rolling it out to a large, globally distributed engineering team, he shares the proof-of-concept, deployment and onboarding process, plus practices for performance, reliability and observability to evaluate adoption success.

Marcel Hild
Marcel Hild
Sr. Software Architect, Red Hat
Watch On Demand
14:05–14:25EEST
Product-Led Growth

Using Product Data & Insights to Deliver Value & Drive Business Outcomes

Modern teams measure product usage, but product-led organizations go further — turning insights into better customer experiences and ROI. Brian shows how to break down data silos, make data the common language across departments, and leverage product data org-wide to drive business outcomes up to executive level.

Brian Walsh
Brian Walsh
SVP Product, GM Core Products & Platform, Pendo
Watch On Demand
14:25–15:00EEST
Leadership

How to Lead Global Technology Teams

Exploring the complexities of leading a global technology team — the challenges and victories of managing across time zones and diverse business sectors. Beyond theory, tangible tips for driving customer satisfaction and encouraging team growth, creating a culture where everyone from new recruits to executives contributes to continuous improvement.

David Andrade
David Andrade
VP Engineering, OpenBet
Watch On Demand
14:30–15:10EEST
Artificial Intelligence · Roundtable

Unleashing the Power of A.I.: Navigating the Ethical Frontier in Product Development and Software Engineering

A collaborative roundtable on the ethical considerations of AI in product development: how to ensure algorithms are fair and unbiased, the risks of over-relying on AI, and how to balance innovation with ethics — sharing insights, experiences and best practices.

Gerasimos Mileounis
Gerasimos Mileounis
Data & AI Managing Director, Accenture
Iordanis Paraskevas
Iordanis Paraskevas
Group Director of Data Management & Analytics, PPC SA
Stelios Mantas
Stelios Mantas
Partner at Deloitte, Deloitte Digital Lead
Panos Bassios
Panos Bassios
Digital, Data & Analytics Director, MSD
Watch On Demand
15:00–16:00EEST

Networking Break

16:00–17:00EEST
S/W Development

Python from Dev to Prod: A Non-Miserable Story

A non-miserable ride through the Python development journey — from coding bliss to production pragmatism. Strategies, pitfalls, tools and tales of triumph that transform your Python saga into a genuinely enjoyable experience, from development to production.

Antonis Kalipetis
Antonis Kalipetis
Software Engineer, Platform.sh · Co-Founder, LOGIC
Watch On Demand
16:00–16:30EEST
Culture

Expanding the Narrative: The Broader Impact of 'Women in Tech'

An insightful discussion on harnessing diversity of thought in software innovation. With 45% of women exiting tech within 8 years of entry, this session uncovers the root causes through real examples and explores strategies to foster inclusivity — benefiting not only women but a more diverse, welcoming industry for all.

Anny Tzivanaki
Anny Tzivanaki
Online Operations Director, Intralot
Watch On Demand
16:00–16:40EEST
Team Management · Panel

Product Excellence: A Myth, a Reality or an Investment Gone Bad?

You built a scalable tech team and enhanced your strategy with innovative products — but did you invest in the product role, or bypass it under budget pressure? This fireside chat explores why a strong product team can be the heart of an innovative company, and how to give them the resources and influence to succeed.

Giannis Paraschos
Giannis Paraschos
Head of Sportsbook Product, Novibet
Sam Depoortere
Sam Depoortere
VP of Product, Openbet
Luca Criscuolo
Luca Criscuolo
Ex-Head of Regional Product Europe, eBay
Fabrice des Mazery
Fabrice des Mazery
Ex-CPO, Tripadvisor
Watch On Demand
16:30–17:10EEST
Culture · Roundtable

How to Create an Inclusive Culture and Improve Recruitment Diversity in Tech

Guidance on fostering an inclusive culture and enhancing recruitment diversity in tech: building a culture that values diversity, implementing unbiased hiring, embracing inclusion as a growth driver, establishing DE&I initiatives, and regularly monitoring their effectiveness.

Maria Skiathiti
Maria Skiathiti
EMEA Partner, Commercial Lead at Microsoft
Elena Aktypi
Elena Aktypi
Managing Director, We Lead
Eleftheria Despoinara
Eleftheria Despoinara
Data & AI Director · I&D Lead, Accenture
Watch On Demand
16:40–17:00EEST
Product-Led Growth

Using Metrics and UX Diagnostics to Optimize Product-Led Onboarding

Mike discusses the metrics, frameworks and UX diagnostics he uses to pinpoint issues in the sign-up and onboarding process, his approach to identifying growth-optimization opportunities when joining new companies, and strategies to help designers and PMs find the best solutions.

Mike Pilawski
Mike Pilawski
Chief Product Officer, GaiaLogic
Watch On Demand
17:00–18:00EEST
DevOps · Workshop

Unleashing the Power of Azure: Revolutionizing Cloud Platform Engineering

A workshop on the transition from on-premises infrastructure to data centers and the cloud. Covers Agile/DevOps methodologies and the shift-left strategy, the Cloud Adoption Framework (CAF) on Azure, and hands-on deployment of CAF using Terraform as an infrastructure-as-code tool.

Athanasios Kataras
Athanasios Kataras
Global Azure Cloud Engineering Lead, Mondelēz International
Watch On Demand
17:00–18:30EEST
Artificial Intelligence · Workshop

Transforming Quality Assurance with Generative AI

As QA is transformed by Generative AI, this workshop walks through systems like GitHub Copilot and ChatGPT with practical examples for building a more comprehensive testing strategy for React components and UI. It stresses that while AI generates code snippets, human guidance is crucial to refine and validate suggested tests — and raises privacy concerns around cloud-based solutions.

Giannis Papadakis
Giannis Papadakis
Head of QA, Snappi
Watch On Demand
17:00–17:20EEST
Engineering Leadership

Back in the Loop: The Importance of Staying Technical in Leadership

One of the toughest challenges as an engineering leader is that your team's technical knowledge continuously diverges from your own. This talk explores why it's important to invest in your technical skills, how to do it when inundated with meetings, and why getting back in the loop is key to better decisions and a stronger team.

James Da Costa
James Da Costa
VP of Engineering, Clint
Watch On Demand
17:10–17:50EEST
Leadership · Roundtable

Structuring and Developing Your Tech Teams

Managing managers is an entirely different task from managing individual contributors — your role becomes working on the system rather than in it. This interactive session offers frameworks to calibrate performance, define success and growth targets for reports, and support managers transitioning into leadership.

Gerald Lewis
Gerald Lewis
Head of Strategy, Innovation & Enterprise Architecture, Coca-Cola Hellenic
David Andrade
David Andrade
VP Engineering, OpenBet
George Nikolaropoulos
George Nikolaropoulos
CTO, Natech Banking Solutions
Watch On Demand
17:20–17:40EEST
Leadership

Unleashing the Power of Collaboration: Amplifying Results Through Shared Leadership

Engineering and Product Management are two sides of the same coin. Carlos guides through the model used by OutSystems engineering to keep both in lockstep on strategy, roadmap, allocation and execution — focusing on organization and people management, prioritization models, data-driven decisions and the key ceremonies a unified team should run.

Carlos Sousa
Carlos Sousa
VP of Engineering, OutSystems
Watch On Demand
17:40–18:00EEST
Product Design

Rebooting the Future: Modernizing Legacy Systems

Strategies for a smooth transition from legacy to modern platforms, anchored by the Engel & Völkers case study and its worldwide CRM overhaul. Covers team management in digital transformations, choosing the right modernization approach, and measuring success post-transformation through feedback and data.

Philipp Kanape
Philipp Kanape
Global Head of Product & Product Design, Engel & Völkers
Watch On Demand