In this episode, Despina Exadaktylou, Founder at Product-Led Growth Hub sits down with Teresa Anania VP of Global Customer Success & Renewals at Zendesk, to discuss how PLG helps the customer support leader internally to accelerate its growth levers.
About The Speaker
Teresa Anania is SVP of Global Customer Success, Renewals and Customer Experience at Zendesk where she is responsible for the management and development of the company’s global client base, including all customer segments from Enterprise to our smallest customers. Her remit is to ensure Zendesk’s customers are realizing maximum business value across the customer lifecycle and achieving their ROI goals which ensures their renewal and opportunity for expansion.