A structured, hands-on training programme for business professionals and office workers — using Claude, ChatGPT and Gemini to work smarter every single day. No technical background required.
A full day of hands-on training that takes business professionals from uncertainty to competence across the three major AI assistants. You'll learn how LLMs actually work, how to write prompts that produce useful results, and how to fold AI into writing, research, and everyday workflows.
No coding. No jargon. Every exercise uses real business scenarios, so the skills land immediately and transfer to whatever tools your organisation adopts next.
One hour each, building from fundamentals to a personal AI strategy — every module hands-on with real business tasks.
What GenAI is and how LLMs "think" — tokens, context windows, and the realities behind the myths. Compare Claude, ChatGPT and Gemini by strengths, weaknesses and use cases, and set realistic expectations for what AI can automate vs. what needs human judgment.
Claude vs ChatGPT vs Gemini · myths & realitiesThe anatomy of an effective prompt — role, context, task, format. Learn iterative prompting to refine outputs, prompt patterns for common business scenarios, and the most frequent mistakes non-technical users make (and how to fix them).
Roles & context · iteration · common mistakesDraft professional emails and responses at scale, generate and refine reports and executive summaries, and adapt tone for clients, leadership and teams — including multilingual and cross-cultural communication.
Emails · reports · proposals · tone · multilingualUpload and summarise PDFs, reports and long documents, extract key insights from complex information, run competitive intelligence, and critically evaluate output — spotting hallucinations and verifying what the AI tells you.
Summarising · research · data · fact-checkingAutomatic meeting summaries and action items, AI-assisted task and project planning, integrations with spreadsheets, CRM and email, and repeatable prompt templates your whole team can reuse.
Meetings · planning · CRM · no-codeWhy AI gets things wrong and how to catch it, what you should never share with a public AI tool, how to set team norms and usage guidelines, and how to build your personal AI strategy as a 90-day action plan.
Hallucinations · privacy · responsible use · 90-day planTool-agnostic techniques taught across all three leading assistants — so the skills transfer no matter which one your organisation standardises on.
Designed for managers and team leads, administrative and operations professionals, sales, marketing and customer-success teams, HR, finance and legal professionals, executives who want to understand and govern AI use — and anyone who runs meetings, writes proposals, or manages communication.
No coding or technical knowledge required — if you're comfortable with a browser and email and curious about AI, you're ready. Every exercise uses real business scenarios, and you leave with a take-home prompt library and workflow templates.
What is GenAI · LLMs without code · Claude vs ChatGPT vs Gemini · myths & realities.
Effective prompts · roles & context · iteration techniques · common mistakes.
Emails · reports · proposals · presentations · tone adaptation · multilingual.
Document summarisation · competitive research · data interpretation · fact-checking.
Meeting summaries · task planning · CRM & spreadsheets · no-code integrations.
Hallucinations · data privacy · responsible use · your 90-day AI action plan.
Eight hours, six modules, three AI tools — and a take-home prompt library your whole team can use. No technical background required.