Back in the Loop: The Importance of Staying Technical in Leadership
One of the toughest challenges you face as an engineering leader is that your team’s technical knowledge can continuously diverge from your own.
It can become easy to lose touch because you spend so little time solving technical issues or dealing with the problems facing engineers day-to-day.
This talk will explore how you can overcome this challenge, why it’s important to invest time in your technical skills, how to get it done when you’re inundated with meetings, and why getting back in the loop could be the key to making better decisions and building a stronger team.
It can become easy to lose touch because you spend so little time solving technical issues or dealing with the problems facing engineers day-to-day.
This talk will explore how you can overcome this challenge, why it’s important to invest time in your technical skills, how to get it done when you’re inundated with meetings, and why getting back in the loop could be the key to making better decisions and building a stronger team.
Speaker
James Da Costa
VP of Engineering, Clint
James Da Costa is VP of Engineering at Cint where he leads teams building services which connect researchers with respondents at scale. He is passionate about coaching managers, building collaborative teams and creating delightful products.
James has over 20 years of experience in tech and has worked in UI design, frontend and backend technologies.Outside of work, he loves competitive sports, a good mystery novel and listening to his favourite podcast (You Are Not So Smart).
Connect with James Da Costa on:
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1. Engel & Völkers Case Study: Analyze the company's transition from outdated to scalable systems, with a focus on their worldwide CRM overhaul and the insights gained.
2. Team Management in Digital Transformations: Discover effective leadership techniques and team management strategies during digital changes, along with essential practices for overcoming these obstacles.
3. Choosing Modernization Solutions: Discuss the selection of appropriate modernization approaches, taking into account standards and criteria essential for triumphant transformations.
4. Measuring Success Post-Transformation: Investigate methods for assessing and improving the impact of modernization efforts, ensuring ongoing enhancement through feedback and data analysis.
1. Engel & Völkers Case Study: Analyze the company's transition from outdated to scalable systems, with a focus on their worldwide CRM overhaul and the insights gained.
2. Team Management in Digital Transformations: Discover effective leadership techniques and team management strategies during digital changes, along with essential practices for overcoming these obstacles.
3. Choosing Modernization Solutions: Discuss the selection of appropriate modernization approaches, taking into account standards and criteria essential for triumphant transformations.
4. Measuring Success Post-Transformation: Investigate methods for assessing and improving the impact of modernization efforts, ensuring ongoing enhancement through feedback and data analysis.
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Leadership
Unleashing the Power of Collaboration: Amplifying Results Through Shared Leadership
Engineering and Product Management are two sides of the same coin. The success of one depends on the success of the other. Therefore, it’s urgent that we abandon the framework where these two roles coexist as separate functions and look at it as One Team, with complementing skills.
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A model of a unified team is a big transformation step and requires a big change in mindset, so we’ll focus on organization and people management, strategy definition, prioritization sources and models, data-driven decision-making, and the key ceremonies that you and your team should implement.
This session will guide you through the model used by OutSystems engineering, making sure that Engineering and Product Management are in lockstep with regard to strategy, roadmap, allocation, and execution.
A model of a unified team is a big transformation step and requires a big change in mindset, so we’ll focus on organization and people management, strategy definition, prioritization sources and models, data-driven decision-making, and the key ceremonies that you and your team should implement.
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Leadership
[Roundtable Discussion] Structuring and Developing your Tech Teams
Managing individual contributors is an entirely different task from managing managers. As a senior leader, suddenly, your role is to work on the system rather than in the system, and you need to set up the structures that allow you to effectively lead your teams and craft fair progression and development pathways. This high-level management requires a drastic change in skillset and a shift of mindset, and this session will help you successfully structure and develop your teams and manage other managers.
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This interactive session will give you frameworks to help you:
1. Effectively calibrate performance in your organization
2. Define success for your reports and set realistic growth targets
3.Support your managers as they transition to leadership.
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DevOps
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To ensure smooth application of CAF, we will introduce terraform, an influential infrastructure-as-code tool. Through practical engagement, participants will learn to deploy CAF using terraform, equipping them to confidently integrate these practices into their projects.
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Artificial Intelligence
Transforming Quality Assurance with Generative AI
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Culture
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Key Points of Discussion
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2) What are some challenges that tech businesses often face in becoming a more inclusive brand? How can you implement unbiased hiring practices? What actions can you take to enhance the inclusiveness and accessibility of your recruitment processes?
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4) How can you establish Diversity, Equity and Inclusion Initiatives and develop specific initiatives and programs aimed at increasing diversity within the organization?
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Key Points of Discussion
1) How do you create a culture that values diversity and promotes inclusivity? Which are the methods that help to encourage open dialogue, respect different perspectives, and provide opportunities for professional growth and development?
2) What are some challenges that tech businesses often face in becoming a more inclusive brand? How can you implement unbiased hiring practices? What actions can you take to enhance the inclusiveness and accessibility of your recruitment processes?
3) How can tech leaders embrace the value of inclusion as a driver for growth and success in the tech industry and encompass different perspectives, experiences, and ideas?
4) How can you establish Diversity, Equity and Inclusion Initiatives and develop specific initiatives and programs aimed at increasing diversity within the organization?
5) How do you regularly monitor and evaluate the effectiveness of diversity and inclusion efforts?
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S/W Development
Python from Dev to Prod: A Non-Miserable Story
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Culture
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45% of women exit the tech industry within 8 years of entry. Uncover the root causes behind this trend through real-life examples and explore strategies to address these challenges. Learn how fostering inclusivity will not only benefit women but contribute to a more diverse and welcoming tech industry for all.
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Did you at the same time invest in the role of product or just bypass this new hire, due to the rising costs and budget cuts? Even if you did, did you offer your product organization a seat at the table? Did you anticipate user experience as one of the key growth drivers?
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2) What are the potential risks and consequences of relying heavily on A.I. in product development?
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1) How can we ensure that A.I. algorithms are fair and unbiased?
2) What are the potential risks and consequences of relying heavily on A.I. in product development?
3) How can we balance innovation and progress with ethical considerations? Through sharing insights, experiences, and best practices, attendees will gain a deeper understanding of the ethical challenges associated with A.I. in product development.
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Leadership
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We'll go beyond theory, offering tangible tips for leaders to drive customer satisfaction—a key indicator of success in tech. We’ll also look at how to encourage team growth and learning, creating a culture where every member, from new recruits to executives, contributes to continuous improvement.
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Artificial Intelligence
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Artificial Intelligence
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In this session, we'll talk about how to change our thinking to follow the successful approach, not the unsuccessful one. And we'll look at how to use AI the right way, thinking about ethics too. These will be our key lessons.
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S/W Development
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Personal Development
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PM Leadership
Act Like an Owner, Challenge Like a VC
Product management is teeming with methods like Lean Canvas, RICE, and OKRs, crucial for planning and running tech projects. Yet, a shift towards valuing profitability over unchecked growth is changing the game.
Startups and tech firms are adjusting their strategies to focus on revenue and sustainable growth in response to economic shifts. This means we need to rethink our roles within companies and the broader market.
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Startups and tech firms are adjusting their strategies to focus on revenue and sustainable growth in response to economic shifts. This means we need to rethink our roles within companies and the broader market.
In this session, Fabrice des Mazery, Chief Product Officer at Tripadvisor, will share insights on transforming tech solutions from cost centers into profit generators. He will provide strategies and real-life examples to help products become key sources of profit along with a guide to product managers and tech experts in a business world that now requires judicious investment and expenditure.
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Roadmapping
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Conclusively, attendees will develop practical skills to promote a customer-focused strategy, refine presentations, elucidate technical matters, address concerns, and navigate objections.
The session offers methods to simplify technical information for clients, encompassing lucid communication strategies, case analyses, and practical activities. Attendees will also master addressing customer concerns and expectations, thereby improving transparency and fostering relationships via role-playing and discourse. Strategies for engaging with customer inquiries and resistance will be covered, with an emphasis on active listening and empathetic interaction, as well as managing question-and-answer sessions efficiently.
Conclusively, attendees will develop practical skills to promote a customer-focused strategy, refine presentations, elucidate technical matters, address concerns, and navigate objections.
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S/W Architecture
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Personal Development
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Join Matthias on a journey of a young founder, making decisions on a whim and without any kind of structure, always reacting rather than responding, to becoming an executive that’s much more confident in his decision making. We’ll look at how you can pull yourself out of a reactive decision making mode that causes utter stress constantly, to both you and your team, and make decisions with a high level of confidence and transparency. We’ll talk about what ingredients you need in place for your decision making to flow without you really having to do anything, with just a dash of laziness and looking towards what the future might behold, both good and bad (and neutral).
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User Experience
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Artificial Intelligence
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Artificial Intelligence
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Team Management
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Digital transformation has accelerated. Especially now with AI technologies taking over across a plethora of domains - within and beyond tech.
At the same time the demand for skilled tech talent across the board increases and new digital products are produced at bulk - without necessarily prioritizing customer experience.
And the question remains the same: How can tech leaders prioritize new product development and deliver scalable products without breaking the bank? What is the role of Product Management in the equation?
In this fireside chat we will delve into the collaboration between product and technology teams,and spotlight best practices for seamless department interaction, essential for effective communication and project success. The discussion will cover the importance of a shared understanding of priorities, beyond just aligning schedules, but appreciating strategic direction and critical milestones for cohesive product development.
At the same time the demand for skilled tech talent across the board increases and new digital products are produced at bulk - without necessarily prioritizing customer experience.
And the question remains the same: How can tech leaders prioritize new product development and deliver scalable products without breaking the bank? What is the role of Product Management in the equation?
In this fireside chat we will delve into the collaboration between product and technology teams,and spotlight best practices for seamless department interaction, essential for effective communication and project success. The discussion will cover the importance of a shared understanding of priorities, beyond just aligning schedules, but appreciating strategic direction and critical milestones for cohesive product development.
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Product Metrics
How to Measure your Product Success with KPI Trees
Measuring the success of a product is crucial for any business strategy. This workshop will focus on utilizing Key Performance Indicators (KPIs) and KPI trees to effectively measure product success.
A KPI tree is a structured visualization tool that breaks down overall business or product objectives into specific, measurable metrics. It resembles a tree, with a main objective as the trunk, key results as limbs, and individual KPIs as branches.
The benefits of using KPI trees include clarity, focus, alignment, and easier issue identification. By breaking down objectives, teams gain a clear understanding of what needs to be achieved and can concentrate efforts on improving metrics that directly impact higher-level goals. KPI trees also ensure alignment among employees and facilitate the diagnosis of issues at a granular level.
A KPI tree is a structured visualization tool that breaks down overall business or product objectives into specific, measurable metrics. It resembles a tree, with a main objective as the trunk, key results as limbs, and individual KPIs as branches.
The benefits of using KPI trees include clarity, focus, alignment, and easier issue identification. By breaking down objectives, teams gain a clear understanding of what needs to be achieved and can concentrate efforts on improving metrics that directly impact higher-level goals. KPI trees also ensure alignment among employees and facilitate the diagnosis of issues at a granular level.
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Product Strategy
Scaling with Purpose: Crafting a Resilient Product Strategy
In the whirlwind of growth, how do we ensure our products scale with intention and clarity? This illuminating session delves into the art of scaling products without losing sight of their foundational essence. We’ll explore the paramount importance of anchoring product strategies firmly in the company’s overarching vision. By understanding and internalizing this vision, we can craft holistic product strategies that serve as robust blueprints for the journey ahead.
These strategies then evolve into clear, actionable product goals, ensuring that every milestone achieved aligns seamlessly with the larger purpose. And finally, we’ll discuss how to design and implement solutions that echo these goals, offering tangible value to users. Join us for an insightful discourse on creating resilient product strategies that resonate with purpose, ensuring meaningful growth and impact.
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Team Management
Managing in a Post-Agile World
The success rate of software projects has more than doubled since the introduction of the Manifesto for Agile Software Development 23 years ago. Despite this, developers and their managers are increasingly turning their backs on so-called "Agile" just when we need it most. And the sad thing is that they are right; Agile is no longer agile. Let's look at what went wrong, and let's start a discussion about reapplying the core values of the Manifesto and reclaiming the benefits of agility for individuals, teams, and organizations.
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Team Management
Do your Teams Deliver Software or Value?
In the dynamic environment of SaaS companies, addressing software complexity is paramount for engineering leaders. Subsequently, the emphasis shifts from simple software delivery to generating genuine value. This session by George Nikolaropoulos, SVP of Engineering at GWI will highlight user-centric development, agile methodologies, and data-driven decision-making as essential for delivering not only software but also substantial, enduring value to users.
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Product & Engineering Alignment
Engineering & Product Strategy: A Common Roadmap to Enhanced ROI and User Experience
Engineering and product strategy, when seamlessly integrated, forge a roadmap that significantly enhances Return on Investment (ROI) and user experience. This synergy begins with a deep understanding of the user's needs, which informs the development of products that not only meet but exceed expectations.
In this session we will dive into how engineering excellence ensures that these products are not only innovative but also reliable and scalable, thus maximizing their market potential. Moreover, we will examine how a cohesive strategy aligns technological advancements with business objectives, facilitating efficient resource allocation and streamlined development processes.
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In this session we will dive into how engineering excellence ensures that these products are not only innovative but also reliable and scalable, thus maximizing their market potential. Moreover, we will examine how a cohesive strategy aligns technological advancements with business objectives, facilitating efficient resource allocation and streamlined development processes.
Attendees will see how this results in accelerated time-to-market and reduced costs, directly impacting ROI positively. The convergence of engineering prowess and strategic product vision creates a virtuous cycle, where enhanced ROI and user satisfaction drive each other in a continuous loop of improvement and success.
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Product Strategy
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Join Amber Clifford as she explores the product strategy fundamental to a critical business decision: international expansion. In this session, Amber will outline her methodology for initiating new markets from a product perspective. She will concentrate on the strategies she utilizes to decide between hyper-localization and a scaled approach. Acquire invaluable knowledge from her broad expertise as an expert in international expansion, with work experience spanning more than 120 countries and territories with organizations such as Uber Eats and Disney+.
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Product Leadership
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A comprehensive guide exploring various career trajectories for Product Managers, delving into the essential skills and experience necessary to ascend to a leadership role within the realm of product management. This session will provide insights on how to develop strategic thinking, effective communication, stakeholder management, and decision-making abilities to excel in the dynamic field of product management. Additionally, it will cover the importance of continuous learning, adaptability, and staying updated with industry trends to stay competitive and advance in your career as a Product Manager.
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S/W Engineering
Product & Engineering Alignment and Other Babel Tower Stories
Product and engineering alignment is often one of the biggest challenges in a company's growth journey, and it can sometimes feel like everyone is speaking a different language. In this talk, we will explore the many stories of the babel tower that can occur when product and engineering teams don't communicate effectively, and we will discuss strategies for bridging the gap. From both the product and engineering sides, we will dive into how empathy is the key to effective collaboration. We will explore how product-oriented engineers can better understand the business and user needs, and how tech-oriented product managers can better understand the constraints and possibilities of the technology. We will discuss where to draw the lines between responsibilities, and how to work together to create solutions that meet everyone's needs.
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S/W Engineering
5 Rules for Tackling Software Complexity: An antidote to chaos
Growing a tech business can be hard, really hard. But many companies have successfully tackled all these technical (and not) challenges that appear when you start to grow beyond what you were prepared for. This talk will focus on the technical challenges of building complex software solutions and how we can finally tame the beast of complexity using old and new research regarding running software development teams.
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