This session aims to delve into the various factors that contribute to gender bias in AI algorithms and decision-making processes. We will closely examine real-life instances where AI systems inadvertently perpetuated gender stereotypes or discrimination. By gaining a comprehensive understanding of these challenges, we can proactively implement measures to mitigate risks and promote fairness in the realm of AI.

Generative AI offers businesses a powerful tool to revamp global processes. By integrating AI into their operations, companies can elevate their operational standards and achieve greater efficiency. Teleperformance, has strategically integrated Generative AI to redefine its operational standards.

In this session Despina Paparchrysanthou, EVP for Global Processes and Continuous Improvement at Telemeperformance will showcase tangible case studies and AI-powered solutions in the revolutionization of workflows which optimize customer interactions, and enhance the efficiency overall.

You will leave with lessons as to how to delve into the dynamic interplay between human expertise and AI innovation and grasp the method in which this synergy propels systematic, data-driven enhancements.

The attack surface is expanding as the IT environment undergoes significant changes. Cloud adoption is increasing, remote and hybrid users now dominate, and IoT devices are becoming more prevalent on corporate networks.

Many organizations rely on a complex array of products that were not designed to support today's highly distributed environment. Additionally, as breach vectors multiply, enterprise application stacks become more complex, and new threats emerge daily, the time and resources required for businesses to remain secure and operational have grown exponentially.

In this session, Evi Kechagia, Cybersecurity Technical Solutions Architect at Cisco Greece, Cyprus and Malta will examine how teams can proactively identify threats before they become incidents within their organizations. This can be achieved by harnessing the power of Artificial Intelligence and Machine Learning models through pattern recognition. We will also explore how teams can establish secure and resilient networks and streamline operations by utilizing tools and systems that simplify the tasks of IT and Security teams. These techniques are particularly crucial in situations where data analysis is complex and resource-intensive.

The international retail company operates in a complex environment, both in terms of technology and organizational structure. This complexity presents significant challenges for data analytics initiatives. Each country within the company creates its own data ecosystem and processes, making it difficult to implement solutions that work across the entire organization.

In this session, we will focus on the "hub and spoke" models that our organization uses to address these challenges in two key areas: technology and product management. Specifically, we will explore the following aspects:

Technology Aspect: We will examine the gaps in data consolidation and homogenization, and discuss the data modelling and data quality framework that has been established to create a common analytics layer. We will also delve into the data engineering framework that supports development at scale and in parallel by multiple vendors, including the Cloud accelerator. Additionally, we will explore the MLOps techniques and guidelines that have been implemented to support the simultaneous lifecycle of models in a large number of countries.

Management Aspect (Cultural): We will discuss the adoption of the SAFe model within the IT department to execute all initiatives, not just those related to AI/ML and Analytics. We will address the project vs. capacity paradox and its consequences, as well as efforts to change the mindset within a traditional organization. Finally, we will share stories from Azure DevOps and other platforms about monitoring and scaling with multi-vendor teams inside the products.

To effectively market a digital product, it's crucial to understand its impact on key user metrics and determine its level of success. In this session, George Giannarakis Data Scientist at National Observatory of Athens and Ilias Tsoumas Research Data Scientist at National Observatory of Athens will discuss the importance of this causal question, the challenges in providing rigorous answers, and introduce causal AI as a powerful tool to address these challenges.

The session will illustrate these concepts through the story of a digital agriculture product developed by the National Observatory of Athens in collaboration with Corteva Agriscience for cotton farmers in Greece. The comprehensive case study covers all aspects of the project, from product development to on-field deployment. We'll specifically focus on how causal AI techniques were used to accurately estimate the incremental impact of the product on the farmers' yield, which served as the primary measure of success.

Nikolaos Epitropakis, Advanced Analytics & Strategy Manager at Delottie, will explore the evolution of AI projects, emphasizing the shifting needs and deliverables. The session will delve into the common misconceptions and needs of enterprises looking to embrace AI technology.

Moreover, Nikos will focus on identifying pain points specific to the Greek landscape, particularly within SMEs, addressing their immaturity in AI adoption, and proposing innovative solutions to bridge this gap. The session's insights will illuminate the path forward for AI in product development in an ever-evolving technological landscape.

AI is revolutionizing the world, bringing forth unprecedented transformations and presenting both opportunities and challenges for businesses of all sizes. In this talk, we will delve into the ways in which AI can serve as a powerful tool for innovation, responsibility, and growth specifically for small and medium businesses (SMBs). In this discussion Nadine Karali, Commercial Director Corporate and SMB, Microsoft Greece, Cyprus & Malta will encompass the following key points:

1. The potential of AI to enhance SMBs' products, services, processes, and customer experiences.
2. The importance of adopting AI in a responsible and ethical manner, taking into account potential risks and impacts.
3. How SMBs can leverage AI to unlock new opportunities and gain a competitive edge.

Additionally, we will provide valuable insights and resources for SMBs embarking on or expanding their AI journey, including:

1. Strategies for identifying and prioritizing the most relevant and feasible AI use cases based on their goals and challenges.
2. Guidance on accessing and utilizing available AI tools and platforms to swiftly and effortlessly deploy AI solutions.
3. Advice on fostering a culture of learning and innovation within their organization through AI education and training.

In this talk, Konstantinos Kanistras, Head of Insights and Decision Science, Advisory Senior Manager at PWC, will explore the significant role of Conversational Artificial Intelligence in today's business landscape. Specifically, he will focus on how businesses are leveraging this technology to enhance customer interactions and maintain a competitive edge.

Businesses are constantly in search of innovative solutions to move beyond traditional rule-based bots and simple voice assistants like "Hey Siri." They are now embracing the new era of human-like AI implementations that offer numerous benefits such as operational efficiency, quality control, cost savings, lead generation, improved satisfaction, and enhanced customer experience and engagement.

The applications of Conversational AI span across various industries, from e-commerce giants to healthcare providers, financial institutions to customer service hubs. Its impact is widespread and far-reaching, revolutionizing the way businesses interact with their customers.

Join ut to discover how natural language processing and machine learning have paved the way for AI systems that understand and respond to human interactions in ways never imagined before.

The Power of AI in Business Intelligence (BI) from the perspective of Data extraction is immense. BI Developers and Data Scientists are well-versed in manipulating data once they have it. However, obtaining the data in a structured manner and establishing connections can be a significant challenge, especially for rapidly growing organizations that deal with numerous documents. In such cases, employees often have to manually input data into systems or Excel files.

This is where AI becomes a game-changer for BI Developers. It enables us to access data that was previously inaccessible, making the process easier and faster. With more data at our disposal, we can achieve more accurate results and uncover hidden opportunities for business growth. The potential for faster expansion is tremendous.

In this session, Elisavet Kyritsi, the Alliances Director EMEA at Teradate, will explore the ever-changing realm of Artificial Intelligence (AI) and its significant influence on fostering business innovation.

Elisavet will delve into the intricacies of harnessing the potential of generative AI, shedding light on its role and limitations. Additionally, we will demonstrate how to unlock the full potential of data analytics and machine learning in conjunction with generative AI to propel corporate performance and bolster competitiveness. Lastly, we will dispel prevalent misconceptions and tackle the obstacles that arise when implementing generative AI in practical scenarios.

Investing in conversational A.I. poses challenges, particularly regarding the data that need to be used. This session will discuss the difficulties faced in developing a chatbot, specifically using corporate circulars as the main data source at NBG. While these circulars contain information on company procedures, they lack the specific content needed to train a chatbot effectively.

To address this challenge, a major project was initiated: the development of a tool that can summarize, generate Q&As, and compose corporate circulars. The ultimate goal is to improve the quality of document production.

In this session Kyriakos Georgiou, Chief Risk and Data Science Officer at Finloup, will delve into the topic of forecasting customer churn in a non-contractual setting. Taking inspiration from the latest developments in machine learning that incorporate multiple time intervals, we present an inventive approach for training and evaluating known as the sliding multi-time slicing (SMTS) technique.

To tackle the flexibility and complexity of 5G networks, we need solutions that prioritize security, reliability, and resource allocation for customers. These solutions should be dynamic, robust, and trustworthy, while also reducing the environmental impact of the networks.

Artificial Intelligence (AI) and Machine Learning (ML) have gained global recognition as crucial tools for future networks. Christos Rizos, Head of Big Data, Analytics, AI, Orchestration at Intracom Telecom, will analyze how to strategically focus on AI & ML to drive innovation and maintain a competitive edge. The main objectives to be analyzed include:
1. Minimizing energy consumption and carbon footprint in 5G network deployments.
2. Proactively identifying and addressing performance and reliability issues.
3. Intelligently managing and mitigating interference.
3. Predicting and enhancing the Customer Network Experience.
4. Optimizing Network Planning.

In recent months, there has been a surge of AI-powered products flooding the market. In this session, we will guide you through identifying user needs and utilizing AI as a catalyst to address genuine customer requirements.

Sofia Michili, Group Product Manager at Hotjar, will demonstrate insights on identifying use cases for AI in your product and integrating them into your product development roadmap. Sofia will also explore the challenges and considerations associated with these developments, providing strategies to overcome them.

Lastly, you will learn how Hotjar identified and solved real user needs with their new AI features in a short timeframe.

In this session, Stathis Onasoglou, Fintech Principal at Google Cloud, will delve into the strategic landscape of Generative AI. He will analyze its value chain and discuss Fintech business cases where Gen AI has had a transformative impact. The talk will also address the significant risks associated with leveraging Gen AI in an Enterprise environment and provide best practices for governance and de-risking the Gen AI journey.

In this workshop, we will explore efficient methods and approaches for performing queries in a billion-dimensional vector space. In recent years, we have accumulated vast amounts of data and transformed them into meaningful embedding vectors using machine learning models.

As a result, there are now numerous use-cases where we need to find the closest match from a large set of high-dimensional vectors. However, exhaustive search is not feasible due to its high computational cost and time limitations.

To address this challenge, we will focus on techniques and practices implemented in the FAISS library. We will identify the basic indexes and provide solutions to make the billion-scale problem achievable.

In this session, Panos Bassios, Digital, Data & Analytics Director at MSD, will provide a comprehensive historical overview of the evolution of Artificial Intelligence (AI). With his extensive personal experience and unique perspective, he will delve into the captivating subject of "AI and Ethics" and specifically address the widely discussed "alignment problem."
br> Throughout the presentation, Panos will take us on a journey through the development of AI, highlighting key milestones and breakthroughs that have shaped its progression over time. Drawing from his own experiences in the field, he will offer valuable insights into the challenges and advancements that have propelled AI to its current state.

One of the central themes the session will explore is the ethical implications of AI. As AI continues to advance and become more integrated into various aspects of our lives, it raises important questions about how we ensure its responsible and ethical use. The concept of the "alignment problem" will be a focal point of discussion, as it pertains to the challenge of aligning AI systems with human values and goals.

Attendees can expect to gain valuable insights into the evolution of AI and the critical importance of addressing ethical concerns in this rapidly advancing field.

In this session, George Kastrinakis, Director of Data Science at Orfium, will guide you on how to ensure maximum adaptation and value delivery from internal AI systems. By collaborating closely with the Product team, Orfium has successfully avoided the common pitfall of AI projects ending up unused or lacking real value. During the session, you will gain insights into effective practices and strategies for creating a shared development cycle. Additionally, you will learn how to distribute ownership of common workflows, fostering collaboration and maximizing the utilization of AI across various business areas. This session aims to empower you with the knowledge and tools needed to make the most out of your AI initiatives.

In this session, Michalis Rikakis, SVP of Product at Workable will delve into the ways in which artificial intelligence (AI) influences the product roadmaps of technology companies and how it can support Product Managers in their daily responsibilities. Additionally, the talk will present tangible examples from real-life scenarios to illustrate these concepts.

In this talk Stijn Schuermans Head of Product at Satori Analytics, will discuss his experiences with implementing real-world Azure Open AI scenarios in the energy, financial services, and manufacturing sectors - based on data owned by enterprise businesses. Stijn will explain how by utilizing Open AI alongside proprietary data, enterprises can greatly enhance productivity. This can be achieved through various applications such as developing internal search assistants and chatbots, using language models for feature extraction, summarization, and documentation creation, as well as integrating it into process automation. During the talk, we will explore how to create tangible business value, going beyond the hype surrounding Open AI. Additionally, we will address common challenges faced by enterprises, including dealing with messy data, ensuring security, and protecting data privacy. Enterprises have already recognized the long-term significance of Open AI. Establishing a Centre of Excellence will be crucial for their competitive success.

In the ever-changing world of communication platforms, the integration of AI has completely transformed our interactions and collaborations. In this session, we will explore how AI can empower teams to streamline processes and increase engineering productivity in various domains. We will specifically focus on areas such as Site Reliability Engineering, Incident Management, Change Management, and more.

One of the main concerns surrounding AI integration is data privacy. In this session, Spiros Economakis Head of Cloud Infrastructure at Mattermost, will discuss how organizations can harness the power of AI without compromising the security of their private data or sharing it with third parties. Additionally, the session will delve into the role of Open Source AI Models.

In an era defined by collaboration and collective innovation, open-source models have become essential tools for making AI accessible to all. We will uncover how these models can be utilized within a communication platform, allowing for customization and adaptation to meet specific organizational needs.

In this session, Ioannis Gkekas, Data & AI Managing Director at Accenture, will delve into the profound impact of the modern New Space economy. He will explore how the convergence of Artificial Intelligence (AI) and space technology has revolutionized Earth Observation and satellite data analytics. We will examine the pivotal role that AI plays in harnessing the vast wealth of space data to fuel innovation, promote sustainability, and drive economic growth.

As we embark on this exciting journey into the era of Space Analytics, we will uncover the transformative power of AI. It is propelling the next wave of industrial operational efficiency, environmental stewardship, and economic growth, making it an indispensable and compelling force in the global economy.